Tag: digital transformation
Which process to automate first: a strategic choice, not a technical one
72% of CIOs report that their organization is breaking even or losing money on AI investments. Over 40% of agentic AI projects will be canceled by 2027. The problem isn't the technology: it's the choice of starting point. Gartner has defined the criteria to get it right.
AI won’t eliminate legacy IT. But it can help you move past it
Vendor claims that GenAI will eliminate technical debt and automatically modernize legacy systems have inflated expectations. Gartner clarifies what AI can actually do for modernization, and what it can't.