{"id":33782,"date":"2026-03-20T14:37:22","date_gmt":"2026-03-20T13:37:22","guid":{"rendered":"https:\/\/askme.it\/?page_id=33782"},"modified":"2026-05-25T12:54:53","modified_gmt":"2026-05-25T10:54:53","slug":"insights","status":"publish","type":"page","link":"https:\/\/askme.it\/en\/insights\/","title":{"rendered":"Insights"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33782\" class=\"elementor elementor-33782 elementor-33771\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-gap-no elementor-element elementor-element-2c5fbd2a e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"2c5fbd2a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2c95859a sc_bg_mask_bg_color e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"2c95859a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78173533 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"78173533\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Insights\nfrom Vector Space<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3813d666 elementor-widget__width-initial elementor-widget-mobile__width-inherit sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"3813d666\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insights, scenarios and models to help you understand how artificial intelligence<br>\nis transforming the way organisations work.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-gap-no elementor-element elementor-element-0e319d0 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"0e319d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a7ab453 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"a7ab453\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93b3e19 sc_fly_static elementor-widget elementor-widget-lsx-acf-component\" data-id=\"93b3e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lsx-acf-component.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"cpt-list-with-evidence-6ab326543c91f\" class=\"cpt-list-with-evidence\">\n    \n                                            <div class=\"row mb-5\">\n                <div class=\"col-12\">\n                    <style>#cpt-6ab326543eae4 .cpt-body {\n  background: #ffffff;\n  color: #0a0a0a;\n}\n\n#cpt-6ab326543eae4 .cpt-title {\n  color: #0a0a0a;\n  font-weight: 400;\n}\n\n#cpt-6ab326543eae4 .cpt-img {\n  max-height: 50%;\n  min-height: 50%;\n  max-width: 50%;\n  min-width: 50%;\n}\n\n#cpt-6ab326543eae4 .cpt-button {\n  background: #0a0a0a;\n  color: #ffffff;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab326543eae4\" class=\"card card-post h-100 horizontal d-flex w-100  right flex-lg-row\">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/7c49e083fb771550-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">How to measure the quality of a customer service that talks to robots<\/h5>\n                <p class=\"card-text\">Traditional customer service metrics don&#039;t work when most interactions are handled by AI. Average handling time, first contact resolution rate, CSAT: all require a rethink when the agent isn&#039;t human. Gartner has already redefined what to measure and how.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/how-to-measure-the-quality-of-a-customer-service-that-talks-to-robots\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n            <\/div>\n        \n                <div class=\"row g-5\">\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab326543f3da .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab326543f3da .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab326543f3da .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab326543f3da\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/98e91e5250b7c894-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Chat, email, phone: AI still doesn&#8217;t manage them as a unified whole<\/h5>\n                <p class=\"card-text\">51% of customers are willing to use a GenAI assistant to handle service interactions. 91% of customer service leaders are under pressure to implement AI across all channels. But orchestrating chat, email, and phone into a single intelligent workflow is harder than it looks.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/chat-email-phone-ai-still-doesnt-manage-them-as-a-unified-whole\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab326543fb9d .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab326543fb9d .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab326543fb9d .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab326543fb9d\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/afe0f1cd499f675b-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Handing the customer to a human: the most critical moment in AI customer service<\/h5>\n                <p class=\"card-text\">None of the Fortune 500 companies will have completely eliminated human customer service by 2028. 50% of organizations that had planned significant staff cuts will abandon those plans by 2027. The escalation point between AI and human is the most critical moment in modern customer service.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/handing-the-customer-to-a-human-the-most-critical-moment-in-ai-customer-service\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab32654402cd .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab32654402cd .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab32654402cd .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab32654402cd\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/abcbc61c90c71046-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Data, agents, and risks: security in BPA systems with generative AI<\/h5>\n                <p class=\"card-text\">By 2027, over 40% of AI-related data breaches will be caused by improper use of GenAI across geographic boundaries. 57% of employees use personal GenAI accounts for work. Global cybersecurity spending will reach $240 billion in 2026. The problem is already inside organizations.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/data-agents-and-risks-security-in-bpa-systems-with-generative-ai\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab3265440a5b .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab3265440a5b .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab3265440a5b .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab3265440a5b\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/2ce8c29de344bd14-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Low-code and AI: who&#8217;s actually building tomorrow&#8217;s workflows<\/h5>\n                <p class=\"card-text\">By 2026 developers outside formal IT will represent at least 80% of low-code tool users. By 2028, 90% of software engineers will use AI assistants to write code. Between these two trends lies the space where tomorrow&#039;s workflows are being built.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/low-code-and-ai-whos-actually-building-tomorrows-workflows\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab32654411a0 .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab32654411a0 .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab32654411a0 .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab32654411a0\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/d2da9beb3ac02966-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">AI won&#8217;t eliminate legacy IT. But it can help you move past it<\/h5>\n                <p class=\"card-text\">Vendor claims that GenAI will eliminate technical debt and automatically modernize legacy systems have inflated expectations. Gartner clarifies what AI can actually do for modernization, and what it can&#039;t.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/ai-wont-eliminate-legacy-it-but-it-can-help-you-move-past-it\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab32654418d7 .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab32654418d7 .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab32654418d7 .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab32654418d7\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/967b6065a98b502c-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">How to measure an AI agent that actually works<\/h5>\n                <p class=\"card-text\">45% of high AI maturity organizations keep their projects in production for at least three years. Only 20% of low maturity organizations do. The difference isn&#039;t the technology: it&#039;s the measurement. Here&#039;s what to measure and how to make the numbers actually useful.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/how-to-measure-an-ai-agent-that-actually-works\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab3265441fcc .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab3265441fcc .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab3265441fcc .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab3265441fcc\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/674b8db0de1aa043-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">When the AI agent must stop<\/h5>\n                <p class=\"card-text\">The autonomy of AI agents is an advantage up to the point where it stops being one. Defining when an agent must stop and ask for human confirmation is not a technical limitation: it is a design choice that determines whether a system is reliable or dangerous.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/when-the-ai-agent-must-stop\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab32654426d8 .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab32654426d8 .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab32654426d8 .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab32654426d8\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/eb72cd8cea406672-1.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Active ingredients in dermo-cosmetics: the retinol-niacinamide-PDRN-exosome cycle<\/h5>\n                <p class=\"card-text\">Mintel codified the &#039;big five hero ingredients&#039;: retinol, niacinamide, peptides, vitamin C, ceramides. In 2024-2025 PDRN polynucleotides and exosomes arrived. But human exosomes are banned in EU cosmetics, and South Korea even banned the term in advertising from January 2025. The scientific marketing of dermo-cosmetics is a regulatory minefield.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/active-ingredients-in-dermo-cosmetics-the-retinol-niacinamide-pdrn-exosome-cycle\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab3265442db5 .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab3265442db5 .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab3265442db5 .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab3265442db5\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/647b70c08602f692-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Multi-agent systems: the architecture transforming complex processes<\/h5>\n                <p class=\"card-text\">Inquiries about multi-agent systems at Gartner grew by 1,445% between Q1 2024 and Q2 2025. Gartner includes them among the top technology trends for 2026. What they are, how they work, and why governance is the real problem to solve before deploying them.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/multi-agent-systems-the-architecture-transforming-complex-processes\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab326544348a .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab326544348a .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab326544348a .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab326544348a\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/f7f237ab5d9a2376-1.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Remote vs in-person detailing: the pharma model that won in 2026<\/h5>\n                <p class=\"card-text\">ZoomRx measured that face-to-face has returned to 90% of post-pandemic interactions, with the average visit duration rising from three to sixteen minutes. In Italy the average rep makes 28 F2F visits per week against 7 in the United Kingdom. The winning pharma omnichannel in 2026 uses F2F as a multiplier for other channels, not as a default to replace.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/remote-vs-in-person-detailing-the-pharma-model-that-won-in-2026\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab3265443b6e .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab3265443b6e .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab3265443b6e .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab3265443b6e\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/ec8fe44333253c5b-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Agentic AI: what it really means and why most projects fail<\/h5>\n                <p class=\"card-text\">Gartner predicts that over 40% of agentic AI projects will be canceled by 2027. 19% of organizations have already made significant investments, 42% conservative investments. The term is widely misused, projects are launched without clarity, and real costs surface too late.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/agentic-ai-what-it-really-means-and-why-most-projects-fail\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                            \n                <div class=\"col-12 col-sm-6 col-lg-4 d-flex justify-content-center\">\n                    <style>#cpt-6ab3265444232 .cpt-title {\n  font-size: 1.6rem;\n  font-weight: 600;\n}\n\n#cpt-6ab3265444232 .cpt-img {\n  max-width: 100%;\n  min-width: 100%;\n}\n\n#cpt-6ab3265444232 .cpt-button {\n  background: #000000;\n  color: #FFFFFF;\n}\n\n<\/style>\n\n<div id=\"cpt-6ab3265444232\" class=\"card card-post h-100   \">\n            <img src=\"https:\/\/askme.it\/app\/uploads\/3dfa1235fff74776-2.jpg\" class=\"card-img-top cpt-img\" decoding=\"async\" aria-hidden=\"true\">\n    \n    <div class=\"card-body d-flex flex-column cpt-body\">\n\n                    <div class=\"card-info\">\n                <h5 class=\"card-title cpt-title cpt-title-weight\">Back office: the invisible work that AI is making autonomous<\/h5>\n                <p class=\"card-text\">Inquiries about multi-agent systems grew by 1,445% in less than two years. The back office is the business area where this technology finds the most immediate application. But automation does not mean eliminating human oversight.<\/p>\n            <\/div>\n        \n\n        <div class=\"mt-auto\">\n            <a class=\"mt-4 cpt-button\" href=\"https:\/\/askme.it\/en\/insights\/back-office-the-invisible-work-that-ai-is-making-autonomous\/\">\n                                                            Show more\n                                                <\/a>\n        <\/div>\n\n    <\/div>\n<\/div>\n\n                <\/div>\n                    <\/div>\n\n                <div class=\"d-flex justify-content-center\">\n            <div class=\"pagination\">\n                <nav class=\"navigation pagination\" role=\"navigation\">\n                    <div class=\"nav-links\">\n                        <span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages\/33782\/?pg=2\">2<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages\/33782\/?pg=7\">7<\/a>\n<a class=\"next page-numbers\" href=\"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages\/33782\/?pg=2\">\u00bb<\/a>                    <\/div>\n                <\/nav>\n            <\/div>\n        <\/div>\n    \n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-gap-no elementor-element elementor-element-f632521 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"f632521\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e4b8d60 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"e4b8d60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a940471 sc_fly_static elementor-widget elementor-widget-lsx-acf-component\" data-id=\"a940471\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lsx-acf-component.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id=\"navxtbreadcrumbs-6ab3265446db2\" class=\"relative w-full navxt-breadcrumbs\" style=\"\">\n    <div class=\"light\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\n        <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Vai a AskMe.it.\" href=\"https:\/\/askme.it\/en\/\" class=\"underline_hover home\" aria-current=\"page\"><span property=\"name\">Home<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>    <\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Insights from Vector Space Insights, scenarios and models to help you understand how artificial intelligence is transforming the way organisations work. APIs, webhooks, and middleware: the infrastructure that enables AI&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33782","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages\/33782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/comments?post=33782"}],"version-history":[{"count":14,"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages\/33782\/revisions"}],"predecessor-version":[{"id":35729,"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/pages\/33782\/revisions\/35729"}],"wp:attachment":[{"href":"https:\/\/askme.it\/en\/wp-json\/wp\/v2\/media?parent=33782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}