Basic
Essential, for those who value
simplicity
€
9,99
+VAT
per month/user
- Ticketing system
- Inbound channels: email, call centre, chat, web
- Custom request classification
- Configurazione informazioni aggiuntive ticket
- Calendar for deadline tracking
- SLA (Service Level Agreement) management
- Operating hours per service
- Custom dashboard
- Technical support
See the detail of the plan
- Ticketing system
- Inbound channels: email, call centre, chat, web
- Custom request classification
- Configurazione informazioni aggiuntive ticket
- Calendar for deadline tracking
- SLA (Service Level Agreement) management
- Operating hours per service
- Custom dashboard
- Technical support
Free for 30 days.
No credit card required.
Premium
Built around your
company’s needs
€
24,90
+VAT
per month/user
- Integrated digital helpdesk for your customers
- Generative AI replies to customer inquiries
- Actions and rules to automate integration with your IT systems
- Customisable workflows
- Scheduling of recurring activities
- Custom reports
- Customer Satisfaction rating (CSAT)
See the detail of the plan
- Integrated digital helpdesk for your customers
- Generative AI replies to customer inquiries
- Actions and rules to automate integration with your IT systems
- Customisable workflows
- Scheduling of recurring activities
- Custom reports
- Customer Satisfaction rating (CSAT)
Free for 30 days.
No credit card required.
Business
For large and structured
organisations
€
69,90
+VAT
per month/user
- Smart ticket assignment driven by custom rules and triggers
- Computer Telephony Integration (CTI) for instant caller ID
- Asset management (CMDB)
- Integrated Knowledge Base
- Problem Management
- CSAT with third-party tools
- Native integration with AskMeSign and AskMeChat
See the detail of the plan
- Smart ticket assignment driven by custom rules and triggers
- Computer Telephony Integration (CTI) for instant caller ID
- Asset management (CMDB)
- Integrated Knowledge Base
- Problem Management
- CSAT with third-party tools
- Native integration with AskMeSign and AskMeChat
Free for 30 days.
No credit card required.
Enterprise
For organisations looking to
evolve their way of working
Contact
our team
- Custom integrations with external systems
- On-premise installation and maintenance
- Whitelabel solution
See the detail of the plan
- Custom integrations with external systems
- On-premise installation and maintenance
- Whitelabel solution
An expert will contact you to discuss your specific requirements.
From agile teams to complex organisations, it offers scalable features to structure, track and optimise every workflow.
free trial today, no credit card required.
Discover how AskMeDesk can boost your team’s efficiency. Book a free demo and tell us about your needs — we’ll build the right solution together.