A Platform built to scale with your ambition
Askme Platform is the technological foundation for the Agentic Era. With a cloud-native architecture, enterprise-grade security, and unlimited integrations, it provides the robust infrastructure needed to build the automation of the future.
AI-Native Architecture
A modular ecosystem designed to grow with your business. Every layer of the Askme infrastructure is engineered for unmatched performance, absolute security, and total flexibility, transforming operational complexity into a distinct competitive advantage.
Askme – The Future of BPA
Smart CX layer
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Desk
AI-powered service management that handles autonomous routing and intelligent resolution of complex tickets. -
Chat
A 24/7 multichannel conversational assistant—integrating seamlessly with Web, WhatsApp, and Telegram—to meet users wherever they are. -
Sign
Secure digital signature workflows designed to eliminate bureaucracy and accelerate contract completion in under five minutes.
Orchestration layer
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Agent Manager
Orchestrates specialized teams of AI agents that collaborate autonomously to manage end-to-end business goals. -
Workflow Engine
An intuitive visual automation engine that allows you to build and deploy complex, code-free workflows in hours, not months. -
LLM Gateway
Enterprise-grade support for multiple models (GPT-4, Claude, Gemini, and Open Source), ensuring you always have the right "reasoning engine" for the task.
Platform layer
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Vector database
Semantic storage optimized for Advanced RAG (Retrieval-Augmented Generation), enabling the AI to retrieve precisely what it needs. -
Knowledge base
A "Single Source of Truth" that enables continuous learning from your proprietary documents, data, and corporate memory. -
Connectors
Open APIs and native integrations that bridge the gap between Askme and your existing CRM, ERP, and legacy enterprise systems.
The Ai Engine: the heart of the platform
Proprietary technology engineered in collaboration with the University of Florence. A unique approach to intelligent automation.
The Cognitive Workflow Engine
Unlike traditional, static rule-based automation, our orchestration engine utilizes Cognitive Workflows. These don’t just “follow instructions”—they reason, adapt, and learn from your unique business context.
- Real-Time Contextual Reasoning
- Dynamic Adaptation to changes
- Intelligent Multi-Agent Orchestration
- Continuous Learning Loop through feedback
Academic Validation: Research with the University of Florence AI Lab - ICSE25
LLM agnostic
Zero technological lock-in. Our architecture is designed for ultimate flexibility, allowing you to choose the best AI model for every specific task while optimizing costs and performance.
- Native Multi-Provider Support
- Zero-Downtime Switching
- Automatic Cost & Performance Optimization
- On-Premise & Custom Model Support
OpenAI
Anthropic
Mistral
Llama
Custom
Integrates with your systems
Ready-to-use connectors for the most popular tools. Open APIs for custom integrations
LimeSurvey
PostgreSQL
Microsoft 365
Slack
Zapier
Telegram
WordPress
SharePoint
SAP
Salesforce
Jira
Outlook
Twilio
ARXivar
Platform
Features
All you need to build, deploy, and manage intelligent automation at scale.
Multi-LLM support
We provide native support for GPT-4, Claude, Gemini, and leading Open Source models, ensuring you always have the right tool for the job.
Containerized agents
Every agent operates in an isolated container for maximum security and performance. This architecture allows for automatic scaling, ensuring your business moves with greater speed as your workload increases.
Real-time analytics
Monitor metrics, logs, and traces in real-time with advanced debugging and performance tracking to optimize your workflows continuously.
Low-code builder
Accelerate your time-to-value. Create complex, intelligent workflows visually with drag-and-drop ease—no coding knowledge required.
Enterprise security
SSO, RBAC, audit log, encryption at rest e in transit. Compliance GDPR, SOC2, ISO27001.
Global CDN
Minimize latency anywhere in the world with our Global CDN. We provide configurable data residency to ensure your information stays where it belongs, fully compliant with regional regulations.
Enterprise-Grade Security
Your data is secure. Always.
Encryption
AES-256 at rest, TLS 1.3 in transit. Zero-knowledge architecture.
Compliance
GDPR, SOC2 Type II, ISO 27001, HIPAA ready.
Access control
SSO, MFA, granular RBAC, IP whitelisting.
Audit Trail
Immutable logs of every action. Configurable retention.
Data Residency
Choose where your data resides. Data centers in Italy.
Backup & DR
Automatic daily backups. Guaranteed Recovery Point Objective (RPO).
Penetration Test
Periodic security tests performed by certified third-party teams.
Security Monitoring
24/7 SOC with real-time anomaly detection
Ready to Step into the Agentic Era? Let’s Begin
Request a technical deep dive today and discover how the Askme Platform can seamlessly integrate with your unique infrastructure.
