Chat: Intelligent, resolution-focused support
24/7 self-service and verified knowledge, taking users from inquiry to resolution instantly.
How Chat works
Talk in the language of solutions
Convert visitors into customers and eliminate frustration. Askme Chat provides 24/7 automated support, verified knowledge-base responses, and a smart, seamless human-agent handoff.
Why Askme Chat?
Always-on Self-Service
Deliver instant support 24/7 across your website, mobile apps, and messaging channels
Knowledge-Driven Support
Provide accurate, reliable answers powered by your verified internal knowledge base
Seamless Human Handoff
Ensure a frictionless transition to live agents, complete with full interaction history and priority routing
Deflect Repetitive Inquiries
Automatically filter and resolve common queries, freeing your team for high-value tasks
Native Integration
Connect effortlessly with your existing CRM, ERP, or ITSM tools for a unified workflow
Measure & Optimize
Gain actionable insights into user intents, outcomes, and CSAT scores to continuously improve your service
Everything You Can Achieve with Chat
Conversational self-service
Handle advanced FAQs, execute simple transactions, and guide users through complex requests
Ticket Creation & Follow-up
Open Desk tickets instantly, with automated categorization and SLA alignment
Intelligent Routing & Prioritization
Optimize response times with skill-based routing, automated queues, and business hour management
Knowledge orchestration
Instantly search, cite, and update knowledge base articles to ensure consistent answers
Live chat & escalation
Seamless human handoff, providing agents with full conversation context and complete transcripts
Designed to Integrate
Looking for a specific technology? Contact our team, and we’ll help you find the perfect fit for your infrastructure.
Use Cases
Find your context. Let’s get started
Hiring Process Automation
Explore how Agentic AI accelerates talent selection, screening, and onboarding. Automate CV screening, coordinate interviews, and simplify the entire hiring journey through autonomous intelligence.
Case Management
Discover how Askme simplifies customer verification and onboarding. Automate document collection, identity verification, and account opening management, reducing time and friction.
Onboarding
Discover how Askme simplifies customer verification and onboarding. Automate document collection, identity verification, and account opening management, reducing time and friction.
